SMS Messaging Terms
Effective date: October 6, 2026
Types of messages
Gray Relay Systems LLC sends low-volume service-related SMS and MMS messages to individuals who have directly opted in to receive communications from Gray Relay Systems. Recipients may include Gray Relay business customers receiving operational notifications and individuals participating in Gray Relay demonstrations or customer-support interactions. Messages may include new lead notifications, missed-call alerts, customer-message or photo-received alerts, account or service updates, demo or support communications, and other messages consistent with the consent provided.
This Gray Relay Systems messaging program is for Gray Relay Systems' own communications and demo or testing use. It is not used to send messages on behalf of unrelated third-party client businesses to their consumers.
Consent
Recipients opt in verbally during a direct interaction with Gray Relay Systems, such as business-customer onboarding, a support call, or a Gray Relay demonstration. Before messaging is enabled, Gray Relay describes the types of messages the recipient may receive and requests an explicit yes-or-no response. If the recipient does not consent, automated SMS or MMS messages are not sent. After verbal consent is provided, Gray Relay records the consent and may send a confirmation message. Consent applies only to the messaging described at the time of opt-in and may be withdrawn at any time.
Verbal opt-in script
Gray Relay Systems uses the following verbal consent language for this messaging program:
Opt out
Reply STOP to any Gray Relay Systems SMS message to request that messages to that number stop. After opting out, you may receive a final confirmation message. Additional messages will not be sent unless you later provide consent again or another legally permitted basis applies.
Help
Reply HELP for assistance, or email graytylerj@gmail.com.
Costs and frequency
Message frequency varies based on the service requested and the activity associated with the account or interaction. Message and data rates may apply according to your wireless carrier and service plan.
Carriers are not liable for any delayed or undelivered messages.
Privacy
Mobile phone numbers, text messaging originator opt-in data, and SMS consent information are not shared with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for additional information.
Contact
Gray Relay Systems LLC
Illinois, United States
graytylerj@gmail.com