Privacy Policy

Effective date: October 6, 2026

Information we collect

Gray Relay Systems LLC may collect information that business customers, callers, website visitors, and other users voluntarily provide. This may include names, phone numbers, email addresses, business information, call details, service requests, and information submitted through calls, forms, or messages.

How we use information

We use information to provide and operate our services, communicate with customers and users, process requested interactions, deliver call or message notifications, maintain service quality, prevent misuse, and comply with applicable legal obligations.

SMS and mobile information

We do not share, sell, rent, or disclose mobile phone numbers, text messaging originator opt-in data, or SMS consent information to third parties or affiliates for their marketing or promotional purposes.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We may use service providers that process information on our behalf only as necessary to provide or support our services, such as telecommunications, hosting, security, and customer-support providers.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance.

Information sharing

We do not sell personal information. We may share information with service providers acting on our behalf, with a business customer when a caller is interacting with that customer's configured service, when required by law, or when reasonably necessary to protect the rights, safety, or security of Gray Relay Systems, our customers, or others.

Data retention and security

We retain information for as long as reasonably necessary to provide services, meet contractual or legal obligations, resolve disputes, and maintain appropriate business records. We use reasonable administrative, technical, and organizational safeguards designed to protect information.

Your choices

You may opt out of SMS messages at any time by replying STOP. For assistance with SMS messaging, reply HELP or contact us at graytylerj@gmail.com.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above will be updated when material changes are made.

Contact

Gray Relay Systems LLC
Illinois, United States
graytylerj@gmail.com